Frequently Asked Questions
Quick answers to the questions we hear most often.
Can't find yours? Contact us any time.
How do I purchase a script?
Browse the catalog, open the product you like and click Buy Now or Add to Cart. After checkout you can download the files instantly from your account under Downloads.
Can I get a refund?
Yes — if the item is broken, not as described, or does not work as advertised, you can request a refund from your order page within the refund window described in our Refund Policy.
How do I receive updates?
Every purchase includes lifetime updates for the version line you bought. When an author publishes an update you will see it in your Downloads and receive a notification.
Do you provide installation support?
Authors provide support for their own items — open the Support tab on the product page to create a ticket. Many items also include documentation and step-by-step installation guides.
What license do I get with my purchase?
Each product is sold under a Regular or Extended license. The Regular license covers a single end product; the Extended license allows use in a product you sell. Details are on the product page.
Which payment methods are supported?
We accept the payment methods shown at checkout for your region, including cards and popular gateways. All payments are processed securely — we never store card numbers.
Where can I download my files after purchase?
Go to Account → Downloads. Every item you have purchased is listed there with its latest files and your license details.
How can I become an author and sell here?
Click Become an Author in the top bar, submit the application form with samples of your work, and our review team will get back to you shortly.
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